Once your star map has finished the manufacturing stage, we will send you an email with your tracking information so you can follow your package. The information on the tracking page can take up to 24 hours to be updated from the moment your order is dispatched. Please check back in a few hours in case the tracking has not yet been updated.
Standard orders are sent via regular post and will generally be passed on to your country’s national postal service. To get the most recent updates for tracking of your order, you can visit the website of your national postal system and use the same tracking code we sent you on your tracking email on.
US orders are sent via USPS and the tracking information will generally be updated every time your package reaches a scanning point on the way to the final destination.
If you are having issues with your tracking and none of the above seems to be the case, please send us an email to firstname.lastname@example.org with your order reference number and we will be happy to assist you.