We want to make sure that all our customers receive their product quickly, safely, and without any issues*. Here is some useful information:
Unframed star maps. Our unframed star maps are shipped prints rolled up inside a hard cardboard tube to protect them during transport. Upon arrival, you can flatten your print by laying it face down on a clean surface, protected by the paper tissue included in the box, and placing heavy objects on each corner, such as books. After a few hours, your print should be flat. If you are getting it framed, your framer should be able to do this for you.
Framed star maps. Our frames are sent inside boxes protected in bubble wrap, specially designed to keep the product safe during transport. They are ready to hang upon delivery.
Phone cases. Our cases are shipped inside protective packaging, specially designed to keep the product safe during transport.
*If you have any issues with your product upon delivery, see here: Upon delivery